ac367 Terms & Conditions

1.1 About the Platform

ac367 is an online gaming platform offering slot games, fishing games, casino games, and sports betting services to players in Bangladesh. The platform follows SSL encryption and fair play principles.

1.2 Scope of Application

These Terms apply equally to the ac367 website, mobile version, and any associated services. Individual promotions or bonus offers may have their own specific terms, which are considered supplementary to these general Terms.

1.3 Key Definitions

• "Account" — the personal profile and wallet of a registered user on the ac367 platform.
• "Balance" — the combined total of real money deposited (deposit balance) and bonus funds held in the account.
• "Bonus" — any additional funds granted by ac367 that cannot be withdrawn before specific wagering requirements are met.
• "Wagering Requirement" — the obligation to place bets of a specified amount before bonus funds can be withdrawn.
• "Transaction" — any financial activity including deposits, withdrawals, or bets.

2.1 Age Requirement

Registration and participation on the ac367 platform is strictly limited to individuals aged 21 or older. Creating an account or playing games without meeting the minimum age requirement is not permitted. Any attempt to involve a minor in gameplay will be treated as a serious violation and the account will be terminated immediately.

2.2 Single Account Policy

Only one account per person is allowed, regardless of device or IP address. Using multiple accounts to obtain bonus or promotion benefits is strictly prohibited. In such cases, all associated accounts will be suspended or terminated and the relevant balances may be forfeited.

2.3 Accuracy of Information

All information provided at the time of registration must be truthful, accurate, and complete. If any information needs to be updated, please notify the support team promptly. Providing false or misleading information is a violation of these Terms, and ac367 reserves the right to close any such account at any time.

2.4 Account Security

It is your responsibility to keep your login credentials (password, PIN) completely confidential. Sharing account details with any third party is prohibited. You are solely responsible for all activity carried out from your account. If you suspect unauthorized access, contact support immediately.

3.1 Deposit Methods & Limits

ac367 currently supports the following payment methods: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳200. Deposits are generally credited to the account instantly.

* Rocket is the mobile wallet service of Dutch-Bangla Bank.

3.2 Withdrawal Terms

The following conditions must be met before a withdrawal request can be processed:

• The account must have a minimum withdrawable balance of ৳500.
• If you wish to withdraw winnings from bonus funds, the applicable wagering requirement must be completed.
• The mobile wallet number used for withdrawal must match the registered name on the account.
• If there is an active dispute or investigation on the account, withdrawal may be placed on hold.

3.3 Transaction Restrictions

ac367 reserves the right to suspend or cancel transaction processing in the following circumstances:

• During technical errors or system maintenance.
• If there are signs of suspicious or fraudulent activity.
• If the account verification process has not been completed.
• In cases of violation of other provisions of these Terms.

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example, depositing ৳1,000 will earn a ৳1,000 bonus for a total balance of ৳2,000. Or depositing ৳12,000 will add a maximum bonus of ৳5,000 for a total balance of ৳17,000.

4.2 Wagering Requirement

The wagering requirement for the welcome bonus is 25x, applied to the bonus amount only (not to the deposit + bonus combined). For example, a ৳1,000 bonus × 25 = ৳25,000 must be wagered before winnings from the bonus can be withdrawn.

4.3 General Bonus Usage Rules

• Each bonus offer may have a specific validity period. If wagering is not completed within the set time, the bonus may be cancelled.
• Using multiple accounts or a VPN to take advantage of bonus offers is strictly prohibited.
• ac367 reserves the right to modify or cancel any bonus offer at any time.
• If an attempt to obtain a bonus through fraudulent means is detected, the relevant bonus and winnings may be forfeited.
• The welcome bonus cannot be claimed more than once by the same person, household, or mobile number.

5.1 VIP Tier Details

ac367's VIP program has four tiers. Weekly cashback is provided at each tier:

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.4% weekly cashback.
• Gold: up to 0.6% weekly cashback.
• Platinum: up to 0.8% weekly cashback.

5.2 VIP Tier Changes

Your VIP tier increases based on your gaming activity and participation on the platform. The criteria for moving to a higher tier are set by ac367 and are subject to change. Cashback is added to the account each week.

6.1 Fair Play Policy

ac367 is committed to ensuring a fair and transparent gaming environment. Recognized technology and security measures are applied to ensure the integrity of our games.

6.2 Prohibited Activities

Any of the following activities are strictly prohibited and may result in account termination:

• Playing games using bots, automated scripts, or any artificial assistance.
• Any attempt to manipulate game outcomes.
• Placing bets using another player's account.
• Abusing bonuses by using multiple accounts.
• Deliberately exploiting any technical vulnerability of the platform.

6.3 System Errors & Disputes

Winnings or bonuses displayed incorrectly due to a technical error will be considered void. In the event of any dispute, ac367's server records will be treated as the definitive evidence. Any game-related dispute can be resolved through the support team.

7.1 Data Collection & Use

Your personal information is collected during registration and while using the platform. This information is used solely for service delivery, identity verification, and security purposes. For more details, please read our Privacy Policy.

7.2 Data Security Measures

ac367 uses advanced SSL encryption technology to keep your personal and financial information secure. Your data is not sold or shared with third parties without authorization.

7.3 Cookies & Tracking

Cookies are used to improve site functionality and the user experience. Continued use of the platform means you have agreed to the cookie policy. You can manage cookies through your browser settings.

8.1 Responsible Gaming Policy

ac367 believes in responsible gaming. We encourage players to set their own limits. Gaming should be for entertainment, not as a source of income. If you feel that gaming is affecting your daily life, relationships, or financial wellbeing, please take a break and seek help.

8.2 Self-Exclusion & Limit Setting

Users may request to set their own deposit limits or temporarily suspend their account. Please contact our support team to access this option.

8.3 Minor Protection

Use of this platform by anyone under the age of 21 is strictly prohibited. If you believe someone you know who is a minor is using the platform, please notify our support team immediately.

9.1 Ownership

All content on the ac367 platform — logos, graphics, text, software, and other elements — is the intellectual property of ac367. Reproducing, distributing, or using these for commercial purposes without written permission is prohibited.

9.2 Game Software

Games featured on the platform are licensed from third-party developers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, and others). The content of these games is the intellectual property of the respective providers.

10.1 Grounds for Account Suspension & Termination

ac367 reserves the right to immediately suspend or permanently terminate any account for the following reasons:

• Violation of any provision of these Terms.
• Providing a false identity or inaccurate information.
• Detection of fraudulent or illegal activity.
• Bonus abuse or operating multiple accounts.
• Threatening or harassing behavior toward other players.

10.2 Voluntary Account Closure

Any user may request to voluntarily close their account at any time. Please contact the support team to do so. An opportunity to withdraw all valid balances will be provided before the account is closed.

11.1 Service Guarantee

ac367 strives to provide uninterrupted service, but temporary disruptions may occur due to technical issues, maintenance, or external factors. ac367 is not liable for direct losses resulting from such disruptions.

11.2 Third-Party Services

ac367 is not directly liable for losses caused by issues originating from payment gateways (bKash, Nagad, Rocket, Upay) or game software providers. However, we will make every effort to assist in resolving such issues.

11.3 Scope of Damages

In any circumstances, ac367's maximum liability is limited to the actual balance deposited in the relevant user's account. ac367 is not liable for indirect, incidental, or punitive damages.

12.1 Changes to Terms

ac367 reserves the right to modify these terms at any time. Adequate notice will be provided on the platform before any changes take effect. If you continue to use the platform after changes are made, you will be considered to have agreed to the new terms.

12.2 Entire Agreement

These terms, the privacy policy, and the terms of any specific promotions together constitute the entire agreement between the user and ac367, and supersede all prior discussions or agreements on these matters.

12.3 Contact & Support

If you have any questions or need clarification about these terms, please contact our support team:

• Via 24/7 live chat.
• Email: [email protected]
• Support is available in both Bengali and English.