Responsible Gaming — Enjoy safely
ac367 believes that enjoyable gaming is only possible when it is played responsibly. Your safety and well-being are our highest priority.
Keep gaming fun, not a problem
At ac367, we believe online gaming should be an enjoyable form of entertainment — a way to ease the stress of daily life, not add to it. That is why we encourage every user to play mindfully and in moderation.
Responsible gaming is not just about setting limits — it means staying aware of your own habits, keeping control over your time and money, and having the courage to seek help when needed. ac367 is committed to being by your side throughout this journey.
Our platform offers a range of tools and resources to help you maintain a balanced and safe gaming experience. Details about each of them are explained below.
Age limit: 21+
ac367 is strictly for adults aged 21 and above. Registration or participation by minors is completely prohibited.
Our Protection Tools
ac367 provides these tools to help you stay in control of your gaming.
Deposit Limits
You can set how much you deposit each day, each week, or each month. Once a limit is set, it takes effect immediately. Lowering a limit is instant, but increasing it is subject to a cooling-off period.
Time-Out
Use the time-out feature whenever you need a temporary break. It pauses your account for a set period — from 24 hours up to 30 days. During this time you will not be able to play any games or make deposits.
Self-Exclusion
If gaming feels out of control, choose the self-exclusion option. This lets you close your account for 3 months, 6 months, 1 year, or permanently. Your account cannot be reactivated while the exclusion is in effect.
Session Reminders
Turn on session reminders to stay aware of how long you have been playing. After a set time, you will receive a notification so you can decide whether to keep playing or take a break.
Activity History
You can view a full record of your gaming history, deposits, withdrawals, and bonus usage at any time. This transparency helps you assess your own habits.
24/7 Support
For any gaming-related concerns, ac367's support team is always ready. Contact us in Bengali via live chat or email at [email protected] — we will help without judgment.
Warning Signs of a Problem
If you notice the signs below, it may mean that gaming is causing problems for you. Recognising them early makes it much easier to seek help.
- Spending more than your budget and playing more to recover losses
- Withdrawing from family, friends, or work to spend more time gaming
- Repeatedly failing when trying to stop gaming
- Taking on debt or lying to fund gaming
- Feeling restless, irritable, or anxious when not playing
- Neglecting sleep, food, or health in order to play
Healthy Gaming Habits
Following these simple rules will keep gaming enjoyable at all times.
- Play for entertainment only — not as a way to earn money
- Set a budget and time limit before you start playing
- Take regular breaks — avoid playing for long stretches without stopping
- Avoid gaming when under the influence of alcohol, medication, or when tired
- Do not chase losses by placing more bets to try to win back what you lost
- Maintain relationships with family and friends and keep up other hobbies
How to Use the Protection Tools
Activating the protective settings at ac367 is straightforward. Make your gaming experience safer in just a few steps.
Log in to your account
Go to the ac367 login page and access your account. Always use the ac367.lat website directly to ensure a secure connection.
Go to account settings
Look for the "Responsible Gaming" or "Safety Settings" option in the profile menu. You will find all protection tools together in one place.
Set your preferred limits
Set a deposit limit, session timer, or time-out — whichever you need. Changes take effect as soon as they are saved.
Contact support if needed
For self-exclusion or any other urgent assistance, reach us directly via live chat or at [email protected]. Our team is available 24/7.
Important Information
- Promotional emails will be paused during self-exclusion
- Your account cannot be reactivated until the exclusion period has ended
- Lowering a deposit limit is instant; increasing it is subject to a set waiting period
- All protection tools are free and available to use at any time
- A national ID card or passport may be required for age verification
- Any account suspected of belonging to a minor will be closed immediately
Understand the Key Concepts
Some important aspects of responsible gaming need to be understood in plain terms.
Problem Gaming
When gaming has a negative effect on your finances, mental health, or relationships, and stopping still feels difficult.
Self-Exclusion
Voluntarily disconnecting yourself from a gaming platform for a set period. This is one of the most effective protective steps you can take.
Cooling-Off Period
A set waiting period after a request to increase a deposit limit. It protects you from making decisions driven by emotion.
Age Verification
ac367 ensures that all users are aged 21 or above. Please cooperate with providing documents — it is for your protection and that of others.
When You Need Help
There is no shame in talking about gaming problems — it takes courage. ac367's support team will help without judgment and with complete confidentiality.
Contact us:
Support is available in both Bengali and English. No matter how big or small your concern, we are ready to listen.
Remember
Gaming addiction is a health condition, not a character flaw. If you or someone you care about is struggling with this, please seek professional help. ac367 will always be here for you and will help keep your account protected when needed.
Play with enjoyment, with responsibility
Enjoy gaming responsibly at ac367. Browse our games or check the FAQ to learn more.